NewVoiceMedia celebrates double win in Corporate Vision’s 2017 Technology Innovator Awards

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been awarded twice in Corporate Vision’s 2017 Technology Innovator Awards. The company was named Best Contact Centre Solutions Provider by the monthly publication and won the Innovation Award for its ContactWorld technology. ContactWorld [more…]

from TheMarketingblog http://www.themarketingblog.co.uk/2017/07/newvoicemedia-celebrates-double-win-in-corporate-vision%e2%80%99s-2017-technology-innovator-awards/?utm_source=rss&utm_medium=rss&utm_campaign=newvoicemedia-celebrates-double-win-in-corporate-vision%25e2%2580%2599s-2017-technology-innovator-awards

Ford first to take advantage of Primesight & RadiumOne tie-up

Ford is the first brand to take advantage of a combined offering between Primesight and RadiumOne that integrates out-of-home and mobile advertising so that advertisers can target people based on both their location and their content sharing behaviour. Ford is promoting its new Fiesta – the UK’s best-selling car – whereby whenever the target audience [more…]

from TheMarketingblog http://www.themarketingblog.co.uk/2017/07/ford-first-to-take-advantage-of-primesight-radiumone-tie-up/?utm_source=rss&utm_medium=rss&utm_campaign=ford-first-to-take-advantage-of-primesight-radiumone-tie-up

6 of the Best Professional Bio Examples We’ve Ever Seen

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A short, professional bio is one of those things most people don’t think about until, all of a sudden, we’ve been asked to “shoot one over via email” and have approximately one afternoon to come up with it.

That’s when we scramble.

And when we scramble, our bio ends up reading like this:

Rodney Erickson is a content marketing professional at HubSpot, an inbound marketing and sales platform that helps companies attract visitors, convert leads, and close customers. Previously, Rodney worked as a marketing manager for a tech software startup. He graduated with honors from Columbia University with a dual degree in Business Administration and Creative Writing.”

… Woof, that was dull. Are you still with me? I swear, not even adding a tidbit about his cats would liven that bio up.

New Marketing Job

To be fair, in certain contexts, your professional bio does need to be more formal, like Mr. Erickson’s up there. But in many cases, writing a bio that’s readable — even conversational — is actually a really good thing. That means dropping that traditional format of listing your accomplishments like a robot and cramming as much professional-sounding jargon in there as you can.

Remember: The people reading your bio are suffering from information fatigue. If you don’t hook ’em in the first line, you’ll lose them quickly.

Alright, I know what you may be thinking … So what? It’s just a bio.

(P.S. Want to give your professional brand a boost? Take one of HubSpot Academy’s free certification courses. In just one weekend, you can add a line to your resume and bio that’s coveted by over 60,000 marketers.)

Why Does Your Professional Bio Matter?

I mean, how many people actually read those things, anyway?

The answer: A lot of people. More importantly, though, there’s no way to tell exactly who is reading it — and you always want it to be ready for when the right people to come across it. And when they do, you want it to catch their eye. In a good way.

You see, while your resume is only useful for when you’re actively applying for specific positions, your professional bio is much more visible. It can live on your LinkedIn profile, your company’s website, your guest blog posts, your speaker profiles, your Twitter bio, and many other places.

And, most importantly, it’s the tool that you can leverage most when you’re networking.

Bottom line? People will read your professional bio. Whether they remember it, and whether it makes them actually care about you, is a matter of how well you present yourself to your intended audience.

So, what does a top-notch professional bio look like?

Let’s take a look at some great examples. We’ve curated some of the best real professional bio examples we’ve ever seen online. Check ’em out, and use them as inspiration when crafting your own.

6 of the Best Professional Bio Examples We’ve Ever Seen

1) Phil Gutowski

Phil is a real estate broker for the East Boston neighborhood, and he’s mastered the art of adding a warm personality to the professional bio on his website.

First, check out the header of his bio: “Promoting positive community and economic growth in our neighborhood.”

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The header isn’t all about him, nor is it a hard sell about his business. Instead, he’s chosen to start with a value proposition. Why? Because Phil knows that his value proposition is the core of his competitive advantage. In header text that stands out on the page, he clearly articulates why someone would want to hire him instead of a competitor: This guy doesn’t just sell houses to make money; he promotes community and economic growth in the area.

The rest of his bio includes personal touches that make him more human. He does talk about his business history and accomplishments, but he does so while including personal details that invite readers to relate to him as a person.

For instance, he talks about where he’s from (a relevant detail for a real estate broker), his love of the water, why he started his business, and how he’s committed to the local community. His bio indicates he’s friendly and probably a pleasure to work with, which is important for a real estate broker someone would be working with one-on-one.

2) Ann Handley

If you’re a marketer, you’ve likely heard of Ann Handley. Her list of credentials is lengthy, and if she really wanted to, she could go on and on and on about her accomplishments.

But when people list out all their accomplishments in their bios, they risk sounding a little egotistical. Sure, you might impress a handful of people with all those laurels, but many people who read your bio will end up feeling either intimidated or annoyed. Think about it: Is that how you want the majority of your readers to feel when they read your bio?

To minimize the egoism that comes with talking about yourself, think about how you can list out your accomplishments without sounding like you’re bragging. Ann does this really well, choosing a tone in her bio that’s more approachable.

It starts with the excerpt in the footer of her personal website. Give it a quick read, paying close attention to the opening and closing lines:

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“This is Ann Handley’s website, and this is a bit of copy about her … That’s not giving you a lot of detail, is it? So read more here.” This is the kind of simple, friendly language that invites the reader in rather than shutting them out.

Follow the link and you’ll be led to a page dedicated to a fuller bio, which she’s divided into two parts: a “short version” (literally a bulleted list of key facts) and a “long version,” which includes traditional paragraphs. There’s something in there for everyone.

3) Mark Gallion

As a venture capitalist and an executive at several start-ups, Mark Gallion has different versions of his bio all over the internet. You can imagine some are more formal than others. But when it comes to his Twitter bio, he carefully phrased his information in a way that helps him connect with his audience — specifically, through the use of humor.

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Why would he choose humor when he runs four start-ups and constantly seeks funding for them? Well, Mark’s tactic is totally intentional: it’s a lever he pulls to refresh his brand while maintaining his already impressive and established identity as an entrepreneur.

Mark leverages his Twitter bio because it’s place where he can be human. And it helps him relate to his followers and potential investors.

When crafting your own Twitter bio, consider your audience and the personal brand you’re trying to create for yourself. Use it as an opportunity to be relatable. (And check out this list of amusing Twitter bios for inspiration.)

4) Lena Axelsson

When it all comes down to it, your professional bio is no different than any other piece of persuasive copy — no matter where it lives. One of the most common mistakes people make is thinking of it as its own beast, separate from other pieces of writing. If you think about it that way, you’re far more likely to write something painfully uninteresting.

When you sit down to write your professional bio and you’re watching that cursor blinking on the screen, think about how you would introduce a blog post. You don’t just dive right into the meat of the thing, now, do you? No. You start with an introduction.

The best bios are often concise (around 200–300 words), so you don’t have a lot of room to play around. But a single sentence that tees your reader up and provides context for the accomplishments that follow could make the rest of your bio that much more persuasive.

Take Lena Axelsson’s bio, for instance. She’s a marriage and family therapist — a job where empathy and compassion are a big part of the job description. That’s why she chooses to open her bio with a great introductory sentence: “When human beings experience trauma or severe life stressors, it is not uncommon for their lives to unravel.”

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Then, she goes into why she’s passionate about her job, how she helps her clients, and how she caters her approach to each individual patient. The necessary educational information is left for the end, after the reader has been hooked.

Your bio doesn’t have to be super serious, nor does it have to start with a joke. This bio shows how you can capture your reader’s attention by being empathetic or telling a brief story.

5) Mark Levy

Mark Levy is a small business owner who’s taken a more traditional approach to the professional bio on his website — but in a way that takes care to speak to his intended audience.

What we love about his bio is the way he’s set it up: On his business’ “About” page, he’s listed two biographies, which he’s labeled “Mark Levy’s Biography #1” and “Mark Levy’s Biography #2.”

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Click here to see the full version.

Like Ann, Mark’s given his readers two different options. The first biography is a “short version,” which includes a combination of bullet points listing his credentials and a few short paragraphs.

The second is the “long version,” which is actually even more interesting than the first one. Why? Because it reads like a story — a compelling one, at that. In fact, it gets really funny at parts.

The second sentence of the bio reads: “He was frightened of public school, loved playing baseball and football, ran home to watch ape films on the 4:30 Movie, listened to The Jam and The Buzzcocks, and read magic trick books.”

Here’s another excerpt from the middle:

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Of course, the fantastic copywriting isn’t a surprise, given that this guy wrote several books. But the conversational tone and entertaining copy let his quirky personality (and great writing skills) shine.

6) Corey Wainwright

Finally, we have Corey Wainwright, who’s the director of content here at HubSpot. She’s written content for HubSpot’s Marketing Blog for years, and her blog author bio has caught my eye since before I ever started working for HubSpot. (Back then, it started with, “Corey just took a cool vacation.”)

What I love most about Corey’s bio is that it’s a great example of how to deliver information about yourself without taking things too seriously. And in this context, that’s totally appropriate.

Despite having a number of impressive accomplishments under her belt, she simply doesn’t like displaying them publicly. So, she prefers making her author bio a little more “light.”

Her bio (pictured below) reads, “Corey is a Bruce Springsteen fan who does content marketing, in that order.”

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It works in this particular context because, at HubSpot, our blog authors often prefer to make themselves as friendly and approachable as possible — while letting the content speak for itself.

It helps that authors’ social media accounts are located right below our names and above our pictures. For folks who really do want a list of Corey’s credentials, they can click the LinkedIn button to go to her LinkedIn page. (You can read this blog post to learn how to create social media buttons and add them to your website.)

What are your favorite professional bio examples? Share with us in the comments.

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from HubSpot Marketing Blog https://blog.hubspot.com/marketing/professional-bio-examples

Avoid the Summer Slump: 3 Tips from Growth Marketing Experts

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What was the last great idea you had for growth? 

No matter how skilled a marketer you are, sometimes we all get into flat-growth slumps. Even a year that started out strong can devolve into a mediocre one, especially during the summer. It can be tough to keep coming up with new ideas that lead to sustained growth over time.

To help you avoid the dreaded summer slump, we asked three growth marketing experts to share their proven tips on how to jump-start growth and keep up momentum through the rest of 2017. Check them all out below, and start incorporating these strategies into your team’s growth marketing approach.

3 Growth Tips to Avoid the Summer Slump

1) Seek Out New Voices for Your Content

If you want to grow your content reach, try using Help a Reporter Out to source expert influencers & partners. You can quote them in your piece, and they’ll share it to their own audiences.

— Blaise Lucey, Director of Product & Content Marketing at Bitly

2) Make Your Content Extremely Easy to Share

Create content with sharing in mind, and give your audience a way to easily share it. People share content that they want to represent them, so make sure the piece will make them look smart when they share it. Then, build in sharing mechanisms like social media share links, and mailto links directly into the content.

— Eric Peters, Growth Marketer at HubSpot Academy

3) Engage With Key Influencers

Be the first to comment on an influencer/journalist’s content, and make sure the content adds value to the discussion. That’s a better way to start a relationship (and drive more interaction with your own brand) than following them on LinkedIn, Facebook, or Twitter.

— David Ly Khim, Growth Marketing Manager, Sales Products at HubSpot

Get more tips on how to drive sustained growth at in our upcoming live session, 10 Growth Hacks To Help You Crush The Rest of 2017.

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from HubSpot Marketing Blog https://blog.hubspot.com/marketing/summer-slump-growth-tips

July Social Media News: Snapchat Links, Instagram Photo Replies & More

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In the age of the 24-hour news cycle, it’s tough — scratch that — it’s impossible to keep up with every single story that comes out.

And that’s especially true of social media, where new features and apps are launched at a speed that leaves social media marketers wondering, “So … where should I post today?”

That’s why we’ve written this monthly news roundup — to help you keep up and start testing out new features, new products, and stay up on trends. New Call-to-action

From Facebook to Snapchat, from new product launches to small tweaks, here’s a list of what’s new in social media this month. The list isn’t exhaustive, but you can expect to learn the major highlights — what was launched, what changed, and what these stories could mean for marketers.

9 of the Biggest Social Media News Stories This Month

1) Snapchat adds links to posts.

One of Instagram’s biggest competitive advantages over Snapchat was the ability to drive traffic: Brands and verified users could add links to Instagram Stories to drive followers to landing pages, blog posts, and purchase pages. This feature made Instagram a more formidable traffic and lead generation tool — and social media marketers could tie social media efforts directly to traffic generated.

But now, Snapchat offers the same capability — and it’s available to all users, not just a select few.

Users can add links by filming a Snap and tapping the paper clip to add a link, like so:

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(HubSpot customers: We recommend creating a tracking URL when adding links to Instagram and Snapchat Stories so you can calculate direct traffic numbers from the post. Learn how to set one up here.)

2) Snapchat users can add voice filters, change colors, and film multiple Snaps at once.

Another big rollout from Snapchat this month came in the form of expanded filming and editing capabilities.

Now, users can record up to six 10-second Snaps at the same time by holding down the recording button (so as not to interrupt filming) and can quickly and easily post the Snaps all at once. Try this feature out by holding down the record button for as long as you’d like and you’ll see the recording turn over after each 10-second video. Then, the snaps you’ve filmed will show up on the side of your screen that you can pick and choose from when it comes time to post. If you don’t like a Snap, you can click and drag it into the trashcan:

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Other new features include the Tint Brush, which lets users change the color of elements of a Snap, and backdrops, which let users choose a fun background, and then highlight a part of their Snap they want to be in the foreground. To access these fun editing tools, tap the scissors icon once you’ve recorded a Snap:

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Finally, you can now change the way you sound in Snaps with voice filters, too. Once you record a video, tap the volume icon to choose a squeaky animal voice, a robotic monotone, or an alien accent:

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3) Instagram users can now reply to Stories with photos and videos.

In an effort to keep up with Snapchat, on the other hand, Instagram launched the capability to reply to Instagram Stories and direct messages with photos or videos.

This feature has been in place for a while on Snapchat, so it’s a smart (and competitive) move to roll out a comparable camera feature. This will allow users to connect with friends and brands in the way they please — whether that’s with text, photos, or videos. Neater still — users can add a sticker of the story they’re replying to in order to make it extra meta:

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Source: Instagram

4) Facebook is rolling out custom audiences based on interaction with Instagram Business pages.

Facebook has started the rollout of targeting audiences on Facebook based on their prior interactions with Instagram Business profiles. Advertising on Facebook and Instagram was already advantageous, because advertisers could analyze user interactions with different topics and types of content — but soon, Facebook advertisers will be able to see which business pages specifically convert well. Then, advertisers can target users — and curate ad content — accordingly.

FacebookCustomAudiencesInstagramBusinessProfile-1.jpgSource: Adweek

5) Users can broadcast on Facebook Live in Spaces, Facebook’s VR communities.

Remember when we announced the launch of Spaces earlier this year? Facebook launched a new capability with Oculus that lets friends connect 1:1 or in groups of friends — in full virtual reality (VR).

Depending on your opinion of social media eroding in-person relationships, Spaces is a unique way to connect and engage in a high-tech way. And now, users can broadcast from Facebook Spaces using Facebook Live, so their entire Facebook audiences can see what they’re up to.

For brands and individuals who’ve seen success and engagement using Facebook Live, this could be a cool way to stand out in the busy News Feed. Check it out in action below:

https://www.facebook.com/plugins/video.php?href=https%3A%2F%2Fwww.facebook.com%2Ffacebook%2Fvideos%2F10156028448051729%2F&show_text=0&width=560

6) Facebook may begin testing a subscription service with publishers this fall.

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Source: Facebook

The Street reported this month that Facebook would be launching a subscription service with publishers later this year.

Tests will begin in October, and the service will involve Facebook’s Instant Articles — the already successful and popular publishing platform on the social network. Facebook and publishers will create a paywall after users read 10 articles per month, at which point they’ll be directed to a landing page encouraging them to subscribe.

This announcement is part of Facebook’s ongoing partnership with publishers as part of the Facebook Journalism Project, a Facebook spokesperson told TechCrunch. This move will be sure to make publishers happy — especially considering 66% of Facebook users get their news from the site.

7) Twitter users can mute new accounts and people they don’t know.

In another step toward improving user safety and preventing harassment, Twitter added a capability that lets users mute newly registered accounts, or accounts that don’t follow you. If an abusive user is blocked or suspended from tweeting, they might simply open a new account to continue harassing other Twitter users, and this measure lessens their visibility and prevents targeted users from seeing abusive content.

8) LinkedIn launches native video.

LinkedIn started rolling out a native video feature in a nod to the growing popularity of this content format across platforms. My colleague, Ryan Bonnici, noticed this on his LinkedIn feed recently, and once it rolls out to all users (it’s currently being tested among a few users and brands), we’ll give you a full rundown of how to use it.

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9) Amazon launches Spark, the shoppable social network for Prime users.

In a nod to the popularity of shoppable Instagram posts and lifestyle content on Pinterest, Amazon launched a social sharing platform for Amazon Prime subscribers. It’s available within the Amazon mobile app, where users can share visual content and tag different products available for purchase — where else? — on Amazon.

Download the Amazon mobile app and check it out:

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Did we miss any news this month? Start a discussion in the comments below.

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from HubSpot Marketing Blog https://blog.hubspot.com/marketing/july-social-media-news

Acxiom launches Connected Spaces

LONDON, July 27, 2017 – Today, Acxiom® (Nasdaq: ACXM), in collaboration with Adobe, announced the launch of Connected Spaces, a global solution aimed at delivering more relevant omnichannel experiences to customers. Connected Spaces is designed to revolutionise customer experience and business returns for retail, travel and leisure locations such as airports, malls, sports stadiums, concert [more…]

from TheMarketingblog http://www.themarketingblog.co.uk/2017/07/acxiom-launches-connected-spaces/?utm_source=rss&utm_medium=rss&utm_campaign=acxiom-launches-connected-spaces

NewVoiceMedia wins 2017 Best in Biz Award for Enterprise Product of the Year

NewVoiceMedia today announced that its ContactWorld solution has been named an Enterprise Product of the Year in the Best in Biz Awards 2017 International, the only independent global business awards programme judged each year by prominent editors and reporters from top-tier publications around the world. Almost 300 public and private companies hailing from all sectors [more…]

from TheMarketingblog http://www.themarketingblog.co.uk/2017/07/newvoicemedia-wins-2017-best-in-biz-award-for-enterprise-product-of-the-year/?utm_source=rss&utm_medium=rss&utm_campaign=newvoicemedia-wins-2017-best-in-biz-award-for-enterprise-product-of-the-year